Frequently Asked Questions

About Our Bag Products

Can you provide the bag design for me?

Yes. We have a professional design team to offer design ideal and free design consultation.

What methods do you use to put our brand logo on our bag orders?

We used various methods such as leather burning¸ silk screen printing¸ printing¸ woven label¸ embroidery¸ metal¸ and leather patched.

Can I revise the bag design?

Yes. Whether you want to change the color¸ artwork¸ or layout¸ we can revised the bag design until you are 100% satisfied.

What artwork format should I send to you?

You can send us an artwork with PSD¸ PDF¸ AI¸ and EPS format.

Do you offer custom bag packaging?

Yes we provide custom packaging for orders up to 200 pieces.

How do you ship my bag orders?

We can ship your orders through express¸ sea freight or air freight.

What is your delivery time?

Generally¸the delivery days of your bag orders take up to 30 business days.

What is your turn-around time?

The usual turn around time for our bag production ranges from 2 to 5 weeks. However¸ it also depends on the quantity.

Do you accept rush orders?

Yes. For rush orders¸ we can offer 10 to 20 days turn-around time.

How Can I pay for my bag orders?

You can pay through Paypal for $1000 below. You can also pay via wire transfer.

Do you offer samples of my bag orders?

Yes. We offer free samples so you can check the quality first. However¸ you need to shoulder the freight cost.

What is your MOQ?

The minimum order quantity of our csrom bags ranging from 500 to 1000 pieces. For stock orders¸ our MOQ is 100 pieces.

Do I need to pay for my designs?

No. we offer free design to all our clients.

How do you assure the quality of the bags?

We obtained certifications from international quality standards such as BSCI¸ ISO9001¸ Sedex¸ and more.